​COVID-19  HEALTH & SAFETY MEASURES

Personal Protective Equipment (PPE)

• As a close contact service we will using PPE during your appointment such as face masks, face visors, aprons, and gloves to reduce the risk of virus transmission.
• We have also installed a protective screen at the manicure station.

Social Distancing

• To comply with social distancing Hands On will be operating on a 'One in, One Out' basis. To do this Debra will be asking clients to wait outside on arrival and Debra will come and welcome you in once ready. Debra also asks that clients do not bring anyone with them to Curlew Cottage (unless they need a carer, parent, guardian). Walk-ins will no longer be possible so if you wish to book an appointment, or buy a gift voucher please do so over the phone.
• Debra kindly asks that clients follow the Government's social distancing rules when at Hands On. Debra will have PPE on therefore keeping a distance of at least 1 metre is acceptable before and after your treatment.
• Treatments on the face area (which requires close proximity to the face) can now take place in line with Government guidance. These include: Facials, Facial Waxing, Eyebrow Waxing, Eyebrow/Eyelash Treatments.

Hygiene & Disinfection Measures

• To reduce the risk of cross-infection we will be cleaning and disinfecting all high touch areas such as door handles and card machines, as well as the treatment area and bathroom after each client.
• Debra encourages payment via card or BACS.
• Hand sanitiser will be available on arrival for clients and  regularly hand washing will be common practice.
• Unfortunately Debra will be unable to provide refreshments during your visit however you are welcome to bring your own.
• Debra has always ensured she thoroughly disinfects all reusable tools and that they are disposed of where appropriate. All metal tools are cleaned, disinfected using Barbicide and then stored in a UV Steriliser. All single use tools such as wooden spatulas and nail files will be disposed of after each treatment.​ ​

​To Help Keep Everyone Safe Debra askes that Clients :-

• Please book your appointment by phone, email, or text.
• If you or anyone in your household is displaying any of the symptoms of COVID-19 then please rearrange your appointment.
• If you don't have a pre-booked appointment then we politely ask that you do not enter Curlew Cottage.
• Please arrive on time and wait outside for Debra to greet you.
• Please observe Health and Safety signage on site.
• Please bring a face mask and wear it before entering Curlew Cottage.
• Limit any personal belongings that you bring with you.
• Please use the hand sanitiser provided when you enter Curlew Cottage.
• Tissues will be available throughout Hands On to use should you feel the need to sneeze/cough.
• Avoid touching doors or surfaces within Curlew Cottage as much as possible.
• Please follow social distancing measures of at least 1 metre (except during treatment).
• You are more than welcome to bring your own refreshments.

Due to the strict cleaning and social distancing protocols implemented Debra has to ensure appointments run on time so late arrivals may be refused treatment or have treatment shortened.

​Debra appreciates that these are strange and difficult times but by working together it is hoped that your experience at Curlew Cottage will be safe and memorable.